發布日期： 2020-07-30 09:54:51 來源：中小企業(ye)處

各區(qu)中小企業主管部門、越秀(xiu)區(qu)科工(gong)信(xin)局、天河區(qu)科工(gong)信(xin)局，各有關單位(wei)：

　　為助力我市(shi)中(zhong)小(xiao)(xiao)企(qi)業(ye)疫(yi)情防控、復工(gong)復產和可(ke)持續發展(zhan)，以數字化網(wang)絡(luo)化智(zhi)能化賦能中(zhong)小(xiao)(xiao)企(qi)業(ye)，現(xian)將(jiang)《廣州市(shi)中(zhong)小(xiao)(xiao)企(qi)業(ye)智(zhi)能化數字化賦能三年行動方案（2020-2022）》印(yin)發給你們，請認真貫徹(che)執行。

　　廣(guang)州市工業和信息化(hua)局

　　2020年(nian)7月(yue)29日

廣州市中小企業智能化數字化賦能三年行動方案（2020-2022）

　　為深(shen)入貫徹(che)落實黨的十九大和工信部、省市(shi)(shi)(shi)相關會(hui)議精神，根(gen)據(ju)《工業和信息(xi)化(hua)(hua)(hua)(hua)部辦公廳關于(yu)實施(shi)<中小(xiao)企業數字(zi)化(hua)(hua)(hua)(hua)賦能(neng)(neng)專(zhuan)項行動方案(an)>的通知》（工信廳企業〔2020〕10號）、《廣東(dong)省智(zhi)(zhi)能(neng)(neng)制造(zao)發展規(gui)劃（2015-2025年(nian)）》（粵府〔2015〕70號）等(deng)文件要求，以數字(zi)化(hua)(hua)(hua)(hua)、網絡化(hua)(hua)(hua)(hua)、智(zhi)(zhi)能(neng)(neng)化(hua)(hua)(hua)(hua)賦能(neng)(neng)我(wo)市(shi)(shi)(shi)中小(xiao)企業，推動我(wo)市(shi)(shi)(shi)中小(xiao)企業實現智(zhi)(zhi)能(neng)(neng)化(hua)(hua)(hua)(hua)生(sheng)產、網絡化(hua)(hua)(hua)(hua)協(xie)同、規(gui)模(mo)化(hua)(hua)(hua)(hua)定制、服務化(hua)(hua)(hua)(hua)延伸，助力我(wo)市(shi)(shi)(shi)中小(xiao)企業可持續健康(kang)發展，制定本行動方案(an)。

　　一、行動目標

　　到2022年，建立(li)完善(shan)的智(zhi)(zhi)能(neng)(neng)化(hua)(hua)數(shu)字(zi)(zi)化(hua)(hua)應(ying)用服務(wu)體系，認定不少(shao)于30家中(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)智(zhi)(zhi)能(neng)(neng)化(hua)(hua)數(shu)字(zi)(zi)化(hua)(hua)賦能(neng)(neng)服務(wu)平臺或機構，形成不少(shao)于200個精準滿(man)足(zu)中(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)需求(qiu)的智(zhi)(zhi)能(neng)(neng)化(hua)(hua)數(shu)字(zi)(zi)化(hua)(hua)服務(wu)產品；遴選不少(shao)于100個中(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)智(zhi)(zhi)能(neng)(neng)化(hua)(hua)數(shu)字(zi)(zi)化(hua)(hua)賦能(neng)(neng)典型案例(li)（解(jie)決方案）；結合(he)廣(guang)州市(shi)中(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)發展(zhan)特點(dian)，培育不少(shao)于100家智(zhi)(zhi)能(neng)(neng)化(hua)(hua)數(shu)字(zi)(zi)化(hua)(hua)賦能(neng)(neng)標桿中(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)，示范帶動智(zhi)(zhi)能(neng)(neng)化(hua)(hua)數(shu)字(zi)(zi)化(hua)(hua)轉型；每年開展(zhan)不少(shao)于15場的中(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)智(zhi)(zhi)能(neng)(neng)化(hua)(hua)數(shu)字(zi)(zi)化(hua)(hua)賦能(neng)(neng)對接培訓服務(wu)活動，累計培育中(zhong)(zhong)小(xiao)微(wei)企(qi)(qi)業(ye)(ye)專(zhuan)業(ye)(ye)人(ren)員10000人(ren)次以上。

　　二、主要措施

　　（一）遴(lin)選一批(pi)服(fu)(fu)務(wu)平(ping)臺和服(fu)(fu)務(wu)產(chan)品(pin)(pin)。圍繞中小(xiao)(xiao)企(qi)業研發設(she)計、生產(chan)制造、經營(ying)管理、品(pin)(pin)牌營(ying)銷、個性(xing)化(hua)定制等業務(wu)系統(tong)云化(hua)需求，遴(lin)選一批(pi)智能(neng)(neng)(neng)化(hua)數(shu)字(zi)化(hua)賦能(neng)(neng)(neng)服(fu)(fu)務(wu)平(ping)臺或機構，為(wei)我(wo)市(shi)中小(xiao)(xiao)企(qi)業智能(neng)(neng)(neng)化(hua)數(shu)字(zi)化(hua)賦能(neng)(neng)(neng)提供支撐。圍繞軟件產(chan)品(pin)(pin)、數(shu)字(zi)化(hua)設(she)備、智能(neng)(neng)(neng)裝備、智能(neng)(neng)(neng)機器(qi)人、服(fu)(fu)務(wu)、解決(jue)方案、小(xiao)(xiao)程(cheng)序、工業APP、工具包等方面，引導智能(neng)(neng)(neng)化(hua)數(shu)字(zi)化(hua)服(fu)(fu)務(wu)商推出一批(pi)優質服(fu)(fu)務(wu)產(chan)品(pin)(pin)，精(jing)準滿足中小(xiao)(xiao)企(qi)業的需求。

　　（二）建設廣(guang)州市中小(xiao)企(qi)(qi)(qi)(qi)業(ye)智能化(hua)(hua)數(shu)(shu)字(zi)化(hua)(hua)賦能體(ti)驗中心。依托相關(guan)專業(ye)機構，打(da)造線上線下的廣(guang)州市中小(xiao)企(qi)(qi)(qi)(qi)業(ye)智能化(hua)(hua)數(shu)(shu)字(zi)化(hua)(hua)賦能體(ti)驗中心，連續三年給(gei)予一定金額的運(yun)營補助。匯聚(ju)各類解決(jue)方案提(ti)供商和(he)產品展示(shi)，整合供給(gei)側(ce)資源，打(da)造供給(gei)側(ce)企(qi)(qi)(qi)(qi)業(ye)的協同攻關(guan)平臺，高效、直(zhi)觀(guan)、便捷對接中小(xiao)企(qi)(qi)(qi)(qi)業(ye)智能化(hua)(hua)數(shu)(shu)字(zi)化(hua)(hua)促能力提(ti)升需求(qiu)。

　　（三）賦能(neng)中(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)專精特(te)新(xin)發展。將智能(neng)化(hua)(hua)數(shu)字(zi)化(hua)(hua)賦能(neng)與實施中(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)強企(qi)增效和品(pin)牌(pai)(pai)(pai)提(ti)升工程(cheng)結合，市工信局每年(nian)安排(pai)不少(shao)于200萬元，通過(guo)政府購買服務的形式，優先在省級專精特(te)新(xin)中(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)中(zhong)遴選不少(shao)于30家，重點從(cong)企(qi)業(ye)生產流程(cheng)、質(zhi)量管理、運營管理、品(pin)牌(pai)(pai)(pai)培(pei)育(yu)、數(shu)字(zi)化(hua)(hua)云設計、個性化(hua)(hua)定(ding)制、供應鏈等方面開展提(ti)出(chu)智能(neng)化(hua)(hua)數(shu)字(zi)化(hua)(hua)解決方案，扶(fu)持培(pei)育(yu)一批有(you)市場競(jing)爭力、品(pin)牌(pai)(pai)(pai)影響力和發展潛(qian)力的專精特(te)新(xin)中(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)。

　　（四）賦能(neng)(neng)中(zhong)(zhong)小企(qi)業(ye)(ye)運營管(guan)理。針對中(zhong)(zhong)小企(qi)業(ye)(ye)典型應(ying)用(yong)場景，鼓勵(li)創新工(gong)(gong)業(ye)(ye)互(hu)聯(lian)(lian)網、5G、人(ren)工(gong)(gong)智(zhi)能(neng)(neng)和工(gong)(gong)業(ye)(ye)APP融(rong)合應(ying)用(yong)模(mo)式與技術，引導中(zhong)(zhong)小企(qi)業(ye)(ye)加快傳統制造(zao)裝備聯(lian)(lian)網、關鍵工(gong)(gong)序數(shu)(shu)控化(hua)(hua)等數(shu)(shu)字(zi)化(hua)(hua)改造(zao)，引導中(zhong)(zhong)小企(qi)業(ye)(ye)廣泛(fan)運用(yong)工(gong)(gong)業(ye)(ye)互(hu)聯(lian)(lian)網實施數(shu)(shu)字(zi)化(hua)(hua)升級，優化(hua)(hua)工(gong)(gong)藝流程與裝備技術，建設智(zhi)能(neng)(neng)生產(chan)線(xian)、智(zhi)能(neng)(neng)車(che)間(jian)和智(zhi)能(neng)(neng)工(gong)(gong)廠，實現精益生產(chan)、敏捷制造(zao)、精細管(guan)理和智(zhi)能(neng)(neng)決策，企(qi)業(ye)(ye)“上云上平臺(tai)”，打造(zao)數(shu)(shu)字(zi)化(hua)(hua)轉型方案應(ying)用(yong)企(qi)業(ye)(ye)標桿。

　　（五）賦能中小(xiao)企(qi)業(ye)品(pin)牌建設。引(yin)導中小(xiao)企(qi)業(ye)利用互聯網開展營銷(xiao)和品(pin)牌推廣，聚焦現階段電(dian)子商(shang)(shang)務發展的新模式，在電(dian)商(shang)(shang)（傳(chuan)統(tong)電(dian)商(shang)(shang)、直播(bo)電(dian)商(shang)(shang)、網紅定制(zhi)）、品(pin)牌私域運營、營銷(xiao)數據監控及分析、廣告創意及投放策略(lve)等(deng)方面提高中小(xiao)企(qi)業(ye)的創新和發展能力(li)。引(yin)導中小(xiao)企(qi)業(ye)建立品(pin)牌培育管理體系，強化中小(xiao)企(qi)業(ye)品(pin)牌意識(shi)。

　　（六）賦能(neng)中(zhong)小企業(ye)(ye)集(ji)(ji)聚(ju)(ju)區(qu)品(pin)牌(pai)建設(she)。將智(zhi)(zhi)能(neng)化(hua)數(shu)字化(hua)賦能(neng)工作與中(zhong)小企業(ye)(ye)聚(ju)(ju)集(ji)(ji)園區(qu)、傳統產(chan)業(ye)(ye)集(ji)(ji)群的品(pin)牌(pai)建設(she)工作融(rong)合，支持一(yi)批(pi)中(zhong)小企業(ye)(ye)智(zhi)(zhi)能(neng)化(hua)數(shu)字化(hua)賦能(neng)園區(qu)、傳統產(chan)業(ye)(ye)集(ji)(ji)群樹立區(qu)域服務(wu)品(pin)牌(pai)。以工業(ye)(ye)園區(qu)、產(chan)業(ye)(ye)園區(qu)或專業(ye)(ye)鎮區(qu)為對象，制(zhi)定(ding)有針對性(xing)的區(qu)域品(pin)牌(pai)發(fa)展能(neng)力提升(sheng)計劃和保障措施，積極引(yin)導我(wo)市工業(ye)(ye)園區(qu)從產(chan)品(pin)經營(ying)走向品(pin)牌(pai)經營(ying)，不斷培育、優化(hua)、提升(sheng)園區(qu)的品(pin)牌(pai)內涵和價值，打造一(yi)批(pi)有知名度的品(pin)牌(pai)園區(qu)。

　　（七(qi)）賦能中(zhong)(zhong)(zhong)小企(qi)業(ye)(ye)云設(she)(she)計(ji)(ji)和個性(xing)(xing)化(hua)定(ding)(ding)(ding)制(zhi)(zhi)。鼓(gu)勵(li)(li)建(jian)設(she)(she)面向中(zhong)(zhong)(zhong)小企(qi)業(ye)(ye)的云設(she)(she)計(ji)(ji)和仿真應(ying)用(yong)推(tui)(tui)(tui)廣(guang)公共服務(wu)平臺，匯聚(ju)并提(ti)供云設(she)(she)計(ji)(ji)與仿真等相關的咨詢服務(wu)、軟件服務(wu)、資源服務(wu)等。推(tui)(tui)(tui)動數字化(hua)研發設(she)(she)計(ji)(ji)方案在中(zhong)(zhong)(zhong)小企(qi)業(ye)(ye)中(zhong)(zhong)(zhong)的規模化(hua)推(tui)(tui)(tui)廣(guang)應(ying)用(yong)，提(ti)高(gao)中(zhong)(zhong)(zhong)小企(qi)業(ye)(ye)設(she)(she)計(ji)(ji)創新(xin)能力。鼓(gu)勵(li)(li)有條件中(zhong)(zhong)(zhong)小企(qi)業(ye)(ye)建(jian)立個性(xing)(xing)化(hua)定(ding)(ding)(ding)制(zhi)(zhi)平臺并與智能制(zhi)(zhi)造(zao)系統中(zhong)(zhong)(zhong)的研發設(she)(she)計(ji)(ji)、計(ji)(ji)劃排產、制(zhi)(zhi)造(zao)執行等模塊實現協(xie)同與集成，實現從線上用(yong)戶定(ding)(ding)(ding)制(zhi)(zhi)方案，到線下柔性(xing)(xing)化(hua)生產的全定(ding)(ding)(ding)制(zhi)(zhi)過(guo)程。

　　（八）賦能(neng)中(zhong)小企(qi)(qi)業(ye)創新供應(ying)鏈(lian)機制。依托龍頭企(qi)(qi)業(ye)推進供應(ying)鏈(lian)智能(neng)化數字化賦能(neng)工作，以提升(sheng)供應(ying)鏈(lian)中(zhong)小企(qi)(qi)業(ye)能(neng)力(li)水平(ping)，推動中(zhong)小企(qi)(qi)業(ye)與大(da)企(qi)(qi)業(ye)協同(tong)創新。鼓勵有條件的大(da)企(qi)(qi)業(ye)立足中(zhong)小企(qi)(qi)業(ye)共性需求，搭建資源和能(neng)力(li)共享(xiang)平(ping)臺，在重(zhong)點領域實(shi)現設備共享(xiang)、產(chan)能(neng)對接、生產(chan)協同(tong)。

　　（九(jiu)）加強典型案(an)例推(tui)廣應用。圍(wei)繞經(jing)營管(guan)理類(lei)、研發設計類(lei)、生(sheng)產制造類(lei)、品牌營銷類(lei)、要素(su)保障(zhang)類(lei)、創新發展類(lei)等(deng)方(fang)向，征集(ji)一批滿足我(wo)市(shi)中小企業需求的智能化數字(zi)化賦(fu)能典型案(an)例（解決方(fang)案(an)），在全市(shi)推(tui)廣成功經(jing)驗(yan)，供我(wo)市(shi)中小企業借鑒。

　　（十）組織線上線下(xia)(xia)連動(dong)的(de)培(pei)(pei)訓服(fu)務(wu)活(huo)動(dong)。組織系列中小(xiao)(xiao)企(qi)業(ye)智(zhi)能化(hua)(hua)數(shu)字(zi)化(hua)(hua)賦能對接活(huo)動(dong)，通(tong)過(guo)線上線下(xia)(xia)對接服(fu)務(wu)，實(shi)現(xian)智(zhi)能化(hua)(hua)數(shu)字(zi)化(hua)(hua)產品和服(fu)務(wu)展(zhan)示互動(dong)與對接交易，指(zhi)導企(qi)業(ye)科學制(zhi)定部署模(mo)式，合理配(pei)置資源服(fu)務(wu)。加強(qiang)面(mian)對中小(xiao)(xiao)企(qi)業(ye)的(de)培(pei)(pei)訓課(ke)程體系和師資隊伍建設，運用“小(xiao)(xiao)企(qi)業(ye)大(da)未來”中小(xiao)(xiao)企(qi)業(ye)巡回課(ke)堂、“政(zheng)策直播間”、“企(qi)業(ye)微課(ke)”、銀河培(pei)(pei)訓工程等(deng)渠道(dao)，加強(qiang)數(shu)字(zi)化(hua)(hua)、網絡化(hua)(hua)、智(zhi)能化(hua)(hua)專業(ye)人才培(pei)(pei)訓，培(pei)(pei)育產業(ye)鏈協同和產業(ye)集群(qun)發展(zhan)新模(mo)式，促進大(da)中小(xiao)(xiao)企(qi)業(ye)融(rong)通(tong)發展(zhan)。

　　三、保障措施

　　（一）加強統籌(chou)協調(diao)。各區工信(xin)部門(men)和中小企(qi)業(ye)(ye)(ye)主(zhu)管(guan)部門(men)要(yao)加強中小企(qi)業(ye)(ye)(ye)智能(neng)化(hua)數字化(hua)賦(fu)能(neng)工作的統籌(chou)協調(diao)，建立健全工作機(ji)制，明確工作目(mu)標(biao)，精心組織，扎實推(tui)進，充分發揮中小企(qi)業(ye)(ye)(ye)主(zhu)體作用，充分調(diao)動(dong)專業(ye)(ye)(ye)服(fu)務機(ji)構(gou)積極性，政府、服(fu)務機(ji)構(gou)、企(qi)業(ye)(ye)(ye)三方協同(tong)落(luo)實行動(dong)方案。

　　（二）完善激(ji)勵機制(zhi)。將中小(xiao)(xiao)企(qi)(qi)(qi)業(ye)(ye)智(zhi)能(neng)化(hua)(hua)改造(zao)(zao)、數(shu)字化(hua)(hua)賦能(neng)納入專(zhuan)精特新中小(xiao)(xiao)企(qi)(qi)(qi)業(ye)(ye)培(pei)育體系和(he)小(xiao)(xiao)型微型企(qi)(qi)(qi)業(ye)(ye)創(chuang)業(ye)(ye)創(chuang)新示(shi)范基(ji)地建設，予以(yi)重點支(zhi)持。統(tong)籌用好工業(ye)(ye)和(he)信(xin)息化(hua)(hua)產業(ye)(ye)高質量(liang)發展專(zhuan)項資金，加大對中小(xiao)(xiao)企(qi)(qi)(qi)業(ye)(ye)智(zhi)能(neng)化(hua)(hua)數(shu)字化(hua)(hua)賦能(neng)服(fu)務(wu)機構、服(fu)務(wu)產品、解決方案和(he)對接培(pei)訓(xun)活動(dong)等(deng)的支(zhi)持力(li)度；每年安排(pai)一定額度獎補資金支(zhi)持我市中小(xiao)(xiao)企(qi)(qi)(qi)業(ye)(ye)實施智(zhi)能(neng)化(hua)(hua)改造(zao)(zao)。推(tui)動(dong)銀(yin)行等(deng)金融(rong)機構設立(li)專(zhuan)項金融(rong)產品，對中小(xiao)(xiao)企(qi)(qi)(qi)業(ye)(ye)通過智(zhi)能(neng)化(hua)(hua)數(shu)字化(hua)(hua)轉型升級發展的優先給予優惠貸款利(li)率支(zhi)持。

　　（三）強化(hua)(hua)(hua)宣傳(chuan)(chuan)引導。充分利用各類媒體(ti)資(zi)源和在(zai)線(xian)直播(bo)、視頻展播(bo)、線(xian)上對(dui)接等形(xing)式(shi)，加強中(zhong)(zhong)(zhong)小(xiao)(xiao)企業智(zhi)(zhi)能(neng)化(hua)(hua)(hua)數(shu)字(zi)化(hua)(hua)(hua)賦(fu)能(neng)行(xing)(xing)動(dong)宣傳(chuan)(chuan)報道，推廣中(zhong)(zhong)(zhong)小(xiao)(xiao)企業智(zhi)(zhi)能(neng)化(hua)(hua)(hua)數(shu)字(zi)化(hua)(hua)(hua)賦(fu)能(neng)行(xing)(xing)動(dong)的經驗(yan)做法，營造中(zhong)(zhong)(zhong)小(xiao)(xiao)企業智(zhi)(zhi)能(neng)化(hua)(hua)(hua)數(shu)字(zi)化(hua)(hua)(hua)賦(fu)能(neng)行(xing)(xing)動(dong)的良好輿論氛圍，激發社會主體(ti)推動(dong)中(zhong)(zhong)(zhong)小(xiao)(xiao)企業智(zhi)(zhi)能(neng)化(hua)(hua)(hua)數(shu)字(zi)化(hua)(hua)(hua)賦(fu)能(neng)的主動(dong)性。